Course Curriculum

Comprehensive Consults: Setting the Stage for Success
Instructor: Maria DeNicola, CPE, CCE, CLS
0.2 CEUs

A comprehensive consultation begins long before a client walks through the door. This lecture will guide electrologists through the full consultation process, from an engaging web presence to post-consult follow-ups. Participants will learn strategies to enhance professionalism, client communication, treatment planning, and retention.

By the end of this course, participants will:

  • Understand the importance of a professional and welcoming online/phone presence

  • Learn best practices for scheduling and preparing for a consultation

  • Develop skills in using appropriate language and terminology with clients

  • Master intake form review and medical documentation strategies

  • Learn how to develop a client-centered treatment plan

  • Understand how to establish client expectations and retain long-term relationships

Certificate of completion

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Meet our instructors

Maria DeNicola

CPE, CCE, CLS

I was born in Hollywood, Florida, in February 1965 and relocated to Arizona with my family. My journey into Electrolysis began at the age of 12 when I started receiving treatment for my own unwanted dark hair. I vividly recall lying on the technician’s table, captivated by the transformative process unfolding before me. Then, I knew my calling—to extend this same transformative experience to others. Driven by this passion, I embarked on my path to becoming an electrologist just a few years later. Under the guidance of Betty Williams at the Arizona State School of Electrolysis, I honed my skills and deepened my understanding of hair removal and client care. In August 1982, I proudly graduated and earned my certification as a Certified Electrologist, laying the foundation for my own practice. For over 42 years, I have dedicated myself to the art and science of Electrolysis, earning recognition such as the prestigious Golden Probe Award for my commitment to excellence in the field. Throughout this journey, I have had the privilege of enhancing the lives of countless individuals by addressing their unwanted hair concerns.