8:00am-9:00am | Breakfast and registration
9:00am-11:00am
Instructor: Joanie Gonella, CPE
CEUs: 0.2
Title: The Art and Science of Hair Growth Cycles: Implications for Treatment Planning
Description: This class explores the science of hair growth cycles and their impact on electrology and laser hair removal treatment planning. Participants will learn to assess growth phases accurately, enhance treatment success, and educate clients on realistic expectations and timelines.
11:00am-11:15am | Break
11:15am-1:15pm
Instructor: Eileen Collins, LEI, CPE
CEUs: 0.2
Title: Infection Control & Sterilization in Electrology
Description: This course provides an in-depth look at infection control and sterilization practices in electrology, covering sanitation, disinfection, and compliance with industry regulations. Participants will learn best practices for preventing cross-contamination, maintaining sterilization equipment, and ensuring a safe treatment environment.
1:15pm-2:15pm | Lunch
2:15pm-4:15pm
Instructor: Stephanie Shields, CPE, CLT
CEUs: 0.2
Title: Electrolysis Filaments: Understanding Composition, Design & Treatment Reactions
Description: This course explores the evolution of electrolysis filaments, examining their design, material composition, and impact on treatment precision and client comfort. Participants will gain insight into filament performance across galvanic, blend, and thermolysis treatments, as well as future innovations that could enhance efficiency and reduce discomfort.
4:15pm-4:30pm | Break
4:30pm-6:30pm
Instructor: Maria DeNicola, CPE, CCE, CLS
CEUs: 0.2
Title: Comprehensive Consults: Setting the Stage for Success
Description: A comprehensive consultation begins long before a client walks through the door. This lecture will guide electrologists through the full consultation process, from an engaging web presence to post-consult follow-ups. Participants will learn strategies to enhance professionalism, client communication, treatment planning, and retention.
By the end of this course, participants will:
- Understand the importance of a professional and welcoming online/phone presence
- Learn best practices for scheduling and preparing for a consultation
- Develop skills in using appropriate language and terminology with clients
- Master intake form review and medical documentation strategies
- Learn how to develop a client-centered treatment plan
- Understand how to establish client expectations and retain long-term relationships